PRIVACY NOTICE

This Privacy Notice explains how XploraEdus collects, uses, stores, and protects your personal information when providing educational consultancy, university admission support, career guidance, visa assistance, and related student support services.

At XploraEdus, our aim is to support students in accessing quality educational opportunities globally by providing reliable academic guidance, admission assistance, and career development support while ensuring that personal data is handled securely and responsibly.

We are committed to protecting your privacy and processing your personal information in accordance with applicable data protection laws, including the Nigerian Data Protection Act (NDPA) 2023, the UK General Data Protection Regulation (UK GDPR), and other relevant international privacy regulations where applicable.

1. Who We Are

XploraEdus is an educational consultancy and student support organisation that assists students with:

  • University and college applications
  • International study opportunities
  • Scholarship guidance
  • Career and academic counselling
  • Visa and admission support services
  • Educational mentorship and student development

2. What Personal Data We Collect

We may collect and process the following information:

  • Full name
  • Email address
  • Phone number
  • Residential address
  • Academic records and transcripts
  • Certificates and qualifications
  • Passport or identification documents
  • Personal statements and CVs
  • Visa-related documents where necessary
  • Communication records between you and XploraEdus

3. Purpose of Collecting Your Data

Your information is collected and processed for the following purposes:

  • Assisting with university and college applications
  • Providing academic and career guidance
  • Communicating with educational institutions on your behalf
  • Processing scholarship and admission opportunities
  • Supporting visa and international study applications
  • Improving our educational support services
  • Responding to enquiries and providing student support

4. Legal Basis for Processing

We process your personal information based on:

  • Your informed consent
  • Contractual necessity relating to educational support services
  • Compliance with legal and regulatory obligations where applicable

Note: You may withdraw your consent at any time by contacting XploraEdus. However, withdrawal of consent may affect our ability to continue supporting your application or providing certain services.

5. Data Sharing

We may share your information only where necessary with:

  • Universities and colleges
  • Educational partners and admission representatives
  • Scholarship bodies
  • Visa and immigration support partners
  • Government or regulatory authorities where legally required

Your data will never be sold to third parties for marketing purposes.

6. International Data Transfers

As XploraEdus supports international education opportunities, your information may be transferred outside your country of residence, including to educational institutions in the UK, Europe, Canada, the USA, and other destinations. Where such transfers occur, appropriate safeguards will be implemented to ensure your information remains protected.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Complete your application or support services
  • Maintain required educational records
  • Meet legal, contractual, and regulatory obligations

When your information is no longer required, it will be securely deleted or anonymised.

8. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Withdraw consent
  • Request deletion of your information
  • Restrict or object to certain processing activities
  • Request a copy of the data we hold about you

9. Contact Information

If you have questions about this Privacy Notice or how your personal information is handled, please contact:

XploraEdus

Website: https://xploraedus.com/

Email: [email protected]

10. Complaints

If you believe your data protection rights have been violated, you may lodge a complaint with the relevant data protection authority in your country, including:

  • The Nigerian Data Protection Commission (NDPC)
  • The UK Information Commissioner’s Office (ICO)